Hassle-free returns within 7 days of delivery
From date of delivery
Product price + shipping
For defective items
Shipping for defects
Contact us via WhatsApp or email with your order number and photos/video of the issue
We'll review within 24 hours and provide a Return Merchandise Authorization (RMA) number
Pack the item securely in original packaging. We'll email you a return shipping label
Item inspected upon arrival at our facility (1-2 business days)
Refund processed within 48 hours or replacement shipped immediately
If the return is due to our error (defect, wrong item), we cover all shipping costs. For change of mind, the buyer covers return shipping.
Yes, you can exchange within 7 days. Price differences will be adjusted accordingly.
Take photos immediately, contact us within 24 hours. We'll file a claim and ship a replacement.
Yes, for minor cosmetic issues that don't affect functionality, we may offer a partial refund.